Our Shipping policy:

It’s our goal to deliver prompt customer service at all times. Our permanent policy is as follows. Most orders ship within 48 hours with priority status. In an effort to provide you with the best possible service, our website only accepts domestic orders in United States of America unless otherwise stated. All orders placed through our website must specify a domestic residential shipping address and a domestic email for shipping confirmation. Please contact us directly at info@defylingerie.com if you have any questions.

Return policy:

Panties, thongs boyshorts or any other undergarment that requires direct contact with genitalia are non-refundable for hygienic reasons. Other unworn, unwashed and unused merchandise in original packaging may be accepted for return within 7 days of receipt for a full refund or exchange, minus shipping and handling fees. Any returned items in new condition with original packaging that are returned to us after the 7 day return period are eligible for store credit only. Shipping and handling fees are not refundable

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